Home Merchant Portal Update your payout bank account

Update your payout bank account

Last updated on Aug 27, 2026

SettingsBilling. Admin only.

Payments from us

Under the Payments from us heading:

  • Bank Name*
  • Bank BSB*
  • Account Number*
  • Account Name*

Select Save Changes at the bottom of the tab.

Until these are filled in, the Dashboard setup checklist shows Add your payout account with a Payouts held chip.

Billing Contact

The same tab holds who we contact about money: Name*, Email Address*, Mobile*, Address*, Suburb*, State* and Postcode*. Order notification emails also fall back to this address when you have not nominated others — see Get an email or SMS on every order.

Payments to us

How our fees are collected, which depends on your arrangement. Either:

  • "Any fees owed to us will be deducted from your account balance at the time of transfer to your bank account."
  • "Any fees owed to us will be charged to your nominated credit/debit card." — with Name on Card, Card Number, Card Expiry and Card Security Code to fill in.
  • Or by invoice.

Bookkeeper Contact

"A copy of your billing emails will be sent directly to your bookkeeper." Optional Name, Mobile and Email Address.

Subscription

Your plan is not self-service. The Subscription section says only: "Contact us to make changes to your subscription."