Give kitchen staff a PIN for the kitchen display

Kitchen staff sign in to the display with a PIN, not a password. You create those users in the back office.

1. On the Dashboard, select the Users tile. Admin only.
2. Select New User.
3. Set User Type to KDS (Kitchen Display).
4. Fill in First Name, Last Name and Email.
5. Enter a PIN (4-6 digits).
6. Choose the KDS Role — Staff or Manager.
7. Set Status to Active.
8. Select Save changes.

PIN rules

The field's own note: "No repeating digits (1111) or patterns (1212)." Pick something that is not the year or the shop's street number either — everyone in the kitchen watches it being typed.

Staff or Manager

Manager is the higher of the two roles. Give it to the people who need to change how the display behaves; give everyone else Staff.

If the KDS option is not in the dropdown

KDS (Kitchen Display) only appears in User Type once your store has a kitchen display configured. See Pair a kitchen display with your store.

Reset a forgotten PIN

1. Open Users.
2. Select Edit on that person's row.
3. Enter a new PIN.
4. Save changes.

KDS users appear in the same Users table as your portal logins, with KDS in the Type column and their email address in the ID column.

Removing someone

Set their Status to Inactive rather than deleting them.