Home Hardware & Devices Set up a Star CloudPRNT receipt printer

Set up a Star CloudPRNT receipt printer

Last updated on Aug 27, 2026

SettingsStar Cloud Printer. Admin only.

Supported models

The following Star Printers have CloudPRNT capability:

  • Star mC print series: Star mC-Print2, Star mC-Print3, Star mC-Label3, Star MCP30.
  • Star TSP654II and Star TSP100IV

The printer must be using an ethernet connection for CloudPRNT to work. Star Micronics does not support CloudPRNT over USB.

Find the printer's IP address

Type the printer's IP address into a browser to reach the Star Intelligent Network Utility.

If you do not know it: turn the printer off, then on again while holding down the Feed button. After about a minute a second test print shows the IP address in use.

Configure the printer

In the Star Intelligent Network Utility:

  1. Enable the CloudPRNT Service.
  2. Set the Server URL to https://merchant.mypreorder.com.au/services/s/starprint.php
  3. Set the polling time to no less than 30 seconds. For a kiosk printer, set it to 10 seconds.
  4. Username and password can be ignored.
  5. Note the MAC Address shown on the same page.

Configure the portal

Back in SettingsStar Cloud Printer:

  • MAC Address* — in the form XX:XX:XX:XX:XX:XX, exactly as the printer reports it. "Use a web browser to visit the IP address of your printer and find the MAC Address."
  • Printer Name*"Use a unique printer name to assign menu items to specific printers. To print all orders to a single printer, set to 1. For Self-serve Kiosk printer, set to KIOSK."
  • IP Address — leave this blank for CloudPRNT. It is only for printing direct to the printer, and the help text is explicit: "entering an IP Address will disable CloudPRNT".

Select Save Changes.

More than one printer

The portal form handles a single printer. If you need several — a kitchen printer and a bar printer, say — the tab shows "Contact us for assistance with your multi-printer set up." instead of the form.

Buying one

The screen links to the Star MCP30 from Officeworks, and to Star's own manuals for the mC-Print3 / MCP30 range. Contact us for other models, or use your existing hardware supplier.